Departments > Emergency Communications > FAQ
| Frequently Asked Questions |
Can I take a tour of Oak Lawn Central?
Unfortunately, we cannot accommodate individual tours. We do provide tours to community groups such as scouts, schools, civic associations, etc. To arrange for a group tour please contact the Director at (708) 499-7719.
Will Oak Lawn Central provide a speaker for my group or meeting?
Yes. With sufficient notice we will be happy to provide a speaker for your group or meeting to talk about 9-1-1 and Oak Lawn Central. Please contact the Director at (708) 499-7719.
State Law regarding ALI for 911. Sections: 726.205 & 727.205 - For Public Use
Can I request radio or telephone audio recordings?
Do you know where I am calling from when I dial 9-1-1 from my cellular phone?
Oak Lawn Central is pleased to announce that we are almost done with our Phase II wireless compliance. We have recently purchased an automated mapping system that enables us to plot latitude longitude information when the carriers send the information to us. We work with 5 main wireless carriers in the area and they are working to upgrade their equipment, which will enable us to plot wireless callers within 50 feet of the location of the phone.
Do you know where I am calling from is I have Voice Over Internet Protocol phone service?
Unfortunately, VOIP technology does not enable us to see where you are calling from. If we are delivered location information, it is generally the address that the device is registered and it has no bearing on where the phone is actually located. The phone call could originate from another city or state and we would only (possibly) have access to the address registered by the customer. For a detailed description of VOIP technology, view this article on Wikipedia. Click Here
Can I hook up a pre-recorded message to 9-1-1 (i.e. elevator phone or home security system)?
It is illegal to have a pre-recorded message hooked up to a 9-1-1 line. All pre-recorded messages originating from elevator phones should come from a 7-digit emergency line. Click Here |