FAQ

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Expand/Contract Questions and Answers

  • What do I need to do to be of assistance to the 9-1-1 dispatcher?

  • Why does the person who answers the phone ask so many questions instead of just sending help?

  • Why am I asked to provide my address and phone number if the dispatcher already has it on the computer?

  • When Should I call 911?

  • Can I hook up a pre-recorded message to 9-1-1 (i.e. elevator phone or home security system)?

  • Do you know where I am calling from if I have Voice Over Internet Protocol phone service?

  • Do you know where I am calling from when I dial 9-1-1 from my cellular phone?

  • Will Oak Lawn Central provide a speaker for my group or meeting?

  • Can I take a tour of Oak Lawn Central?